Glue-on cluster lashes typically last around 7 days with proper care, while our pre-glued clusters can last up to 5 days. Both types are reusable. However, longevity will vary depending on your application method, skin type, and natural oil production.

We recommend applying the lashes underneath your natural lashes, about 1mm away from your waterline for a seamless and comfortable look. That said, it's not mandatory—you can also wear them on top, like traditional strip lashes. It's all about what feels best for you.

We do not recommend applying mascara directly to false lashes, as it can damage the lash fibers and shorten their lifespan.

Although our bond is waterproof, we do not recommend wearing the cluster lashes while swimming or showering as this can affect the curl and shape of the lashes.

Yes, our lashes and bond are formulated to be gentle and latex-free. However, we always suggest doing a patch test behind the ear at least 24 hours before use. If irritation occurs, rinse immediately with water and discontinue use.

Absolutely. We do not test on animals, nor do we use any animal-derived materials. All of our products are 100% vegan and cruelty-free.

Orders are typically dispatched within 48 hours and shipped via Royal Mail. Delivery usually takes 1–3 working days within the UK.

Firstly we suggest you contact your local post office, inform them of the tracking number. Find out which postwoman/man was working on that specific day and ask if they have left your parcel with a neighbour or in a safe place. If you're still unable to locate it, please contact us and we’ll be happy to assist further.